Member Code of Conduct
Members will:
- support and practice the values of the Alliance and conform with and contribute to its aims, processes and requirements.
- deliver quality and value to the client within the agreed timeframe and budget. and work in a way which enhances the reputation and integrity of the Alliance.
- provide evidence including appropriate qualifications and experience (eg assignments) to the Alliance in the chosen areas of expertise.
- obtain and maintain public liability and professional indemnity insurance. and relevant professional qualifications, licences, registrations, memberships and professional development/training.
- indemnify the Alliance from any legal liability and ensure that any legal matters (breach of contract etc) resulting from the provision of service and/or advice to clients are the sole liability of the member (company) providing the services and/or advice to the client.
- only provide services for which they are sufficiently experienced and qualified.
- ensure that the Alliance logo and content is used on all relevant documentation for any projects provided through the Alliance in addition to any members' branding and in accordance with any guidelines.
- participate constructively in the monitoring and quality assurance process as determined by the Alliance.
- provide a regular report to the Alliance ‘client manager' (where applicable) on the progress/status of work being provided to the customer.
- notify the client manager as soon as possible of any major concerns, issues or opportunities relating to the services provided.
- treat with the strictest confidence information obtained or provided in the course of negotiating, or monitoring the arrangements covered in this Agreement and undertaking not to divulge that information to any parties without prior written authority this includes client information and other members' intellectual property.
